Return and exchange of goods can be made within 14 days after receipt of the order in case the quality and appearance of the goods are kept the same, as well as quantity, original packaging, labels, seals and stickers, upon presentation of proof of purchase. Otherwise, the return and exchange of goods will not be possible.
Return and exchange of goods at the buyer's initiative is made at the expense of the buyer. Return and exchange of goods upon detecting manufacturing defects is made at the expense of the seller.
– In person in the showroom I AM Studio at Bolshoy Ordynskiy lane 4, page 7.
To exchange and refund you should have a check and a passport.
If payment was by credit card, for the return of funds requires the presence of its owner.
– A shipping company
Returns must be sent to the address 115184, Moscow, Bolshoi Ordynskiy Lane 4/7, for the recipient "IE Samkovich D.B."
Return of the money to the bank account takes from 3 to 14 days, depending on the rules of your bank.
Refund method is specified in the application for a refund.